How Do System Integrators Explain Lockups, Glitches & Surge Damage to a Customer?

When it comes to recommending and selling power quality devices systems integrators should know what each device does and why it is used.  Using information from Transient Protection Design and other reliable sources in your proposal will help you explain what effect surges can have on equipment.   Although there are few surge suppression and grounding rules (NEC is a minimal safety standard) that system integrators are mandated to follow, there are surge suppression and grounding recommendations they can follow that are promulgated by the Institute of Electrical and Electronic Engineers (IEEE).

These IEEE excerpts describe the effects of surges on electrical and electronic equipment, and recommend the use of surge suppression and filtering. Transient Protection Design drawings show in detail where to place surge suppression and related protection devices to help eliminate signal-data disruption, reduce gradual stress and latent failures, and protect against immediate hardware destruction!


Most customers should be reminded that the responsibility falls on them to protect their investment in equipment and appliances, and that the systems integrator is there to help them save money by protecting their investment.  On any project the systems integrator’s reputation is on the line and unnecessary service calls are usually unwanted and expensive. An investment in surge suppression and high frequency filtering saves your customer money and aggravation by extending the life of equipment and appliances, and reduces annoying downtime and repair and replacement costs.


When it comes time for a power quality discussion with a customer, the more information that you have and understand, and can use in your presentation, the more you will be relied on as the expert by your customer and the easier it will be to get you customer to go with your proposal. With Transient Protection Design assisting you with the surge suppression part of your proposed you can be assured that a complete protection system has been offered to the end user. A properly designed protection system speaks volumes of knowledge about a systems integrator. It is to your benefit and the customer’s benefit for you to recommend a proven system and technology that will reduce lockups, glitches and surge damage to your customer’s home or office for years to come.