How Do System Integrators Explain Lockups, Glitches & Surge Damage to a Customer?

When it comes to recommending and selling power quality devices systems integrators should know what each device does and why it is used.  Using information from Transient Protection Design and other reliable sources in your proposal will help you explain what effect surges can have on equipment.   Although there are few surge suppression and grounding rules (NEC is a minimal safety standard) that system integrators are mandated to follow, there are surge suppression and grounding recommendations they can follow that are promulgated by the Institute of Electrical and Electronic Engineers (IEEE).

These IEEE excerpts describe the effects of surges on electrical and electronic equipment, and recommend the use of surge suppression and filtering. Transient Protection Design drawings show in detail where to place surge suppression and related protection devices to help eliminate signal-data disruption, reduce gradual stress and latent failures, and protect against immediate hardware destruction!

Most customers should be reminded that the responsibility falls on them to protect their investment in equipment and appliances, and that the systems integrator is there to help them save money by protecting their investment.  On any project the systems integrator’s reputation is on the line and unnecessary service calls are usually unwanted and expensive. An investment in surge suppression and high frequency filtering saves your customer money and aggravation by extending the life of equipment and appliances, and reduces annoying downtime and repair and replacement costs.